Hospitality is Part of Our Culture
We know today’s seniors – and their families – often compare retirement communities to amenity-rich vacation resorts in terms of dining, staff, services, conveniences and opportunities. So do we.
In fact, we go one step further. We believe that our employees are working in YOUR home. And because of this belief, we have created our 10 Essential Hospitality Promises – pledges that every team member must adhere to as part of their professional conduct at East Ridge.
These promises help us put our focus on your choices. That may include our dining staff knowing you prefer coffee after dinner, or our housekeeping staff understanding just how you like your residence cleaned. It’s the small details that make a big difference.