Frequently Asked Questions

Independent Living

 

'Revive. Relax. Rediscover.' What does that mean?

It’s our promise to you! We take care of many household chores – think housekeeping, maintenance, cooking – and big worries – like providing you with premier health care for life. That gives you time and opportunity to do whatever you like: revive an old hobby, kick back and relax, or rediscover a lifelong passion. The choice is now, and always, yours.

What is an entrance fee?

Your entrance fee depends upon the size of residence you select. Your entrance fee secures your residence here and gives you priority access to our full continuum of care, should you ever need it, for as long as you need it. If you leave East Ridge, a percentage of your entrance fee will be refunded to you or your estate.

What is a monthly service fee?

The monthly service fee is a single monthly bill that covers every service, amenity and convenience we offer. It pays for all maintenance, housekeeping, one meal daily, water, cable, electricity, unlimited use of community spaces and much more. The amount you pay depends upon the size of residence you choose and the number of people who will live there. (A second person pays a significantly lower second-person monthly fee and no additional entrance fee.)

What amenities, conveniences and services are included in my monthly service fee?

Interior, exterior and seasonal maintenance for your home.

What is a Life Plan Community?

A Life Plan Community is a community that provides a continuum of living and care options for older adults, starting with independent living residences and homes. Life Plan Communities provide amenities and services, where residents can live maintenance-free, active lifestyles, then access assisted living and/or skilling nursing residences should their health care needs change.

Are pets allowed?

Pets are allowed. There is a dog park in independent living.

Is there a beauty salon/barber shop on site?

Yes, there is a full-service beauty salon and barber shop on site.

Assisted Living

 

What type of care does assisted living in Palm Court provide?

Our assisted living is characterized by a distinctive combination of individualized care, comfortable surroundings and a high level of hospitality. Those who choose our community will enjoy their private residence, care that addresses their specific needs, and numerous activities, social opportunities and community amenities.

What are some examples of the community amenities?

Assisted living residents cook their own meals if they wish or enjoy chef-prepared meals in our assisted living dining room. Residents also have access to a number of community amenities, including a heated outdoor pool, state-of-the-art fitness center, walking paths and beautifully landscaped grounds, a library and social spaces. They also have their own full monthly calendar of social and life-enrichment opportunities.

What if the assisted living resident no longer drives?

We provide scheduled transportation for residents; our Social Director organizes numerous outings every month for shopping, special events and doctors’ visits.

What are the residences like?

Our 90 assisted living residences are available as one- and two-bedroom private residences. Each features its own kitchen or kitchenette and private bath and many offer private terraces. All utilities and basic cable are provided, except local telephone. Each bathroom has an emergency pull cord to ensure immediate staff response. Every residence also has its own individually controlled heating and air conditioning.

 

Let us show you what sets assisted living at East Ridge apart from other communities and providers in Cutler Bay and around Miami. Contact us today to schedule a personal appointment.

Memory Support 

How does Memory Support differ from other levels of care?

Our memory support neighborhood is thoughtfully designed to ensure residents’ safety and promote feelings of independence and socialization. Our enclosed courtyard offers a safe space for outdoor activities and family visits; it also includes a walking path with points of interest along the way.

What are the residences in Palm Lane like?

We offer spacious, private studios and one-bedroom residences with private baths. Memory boxes outside of every apartment help residents locate their own home. All utilities are provided, including basic cable and local telephone service.

What kind of amenities are included?

Residents enjoy three chef-prepared meals every day, served in a private dining room. We also provide housekeeping, daily bed-making and personal laundry services. Residents have access to large activity common spaces designed to promote social interaction. We also provide interactive and socially stimulating programming specifically designed for those with memory loss.

 

Let us show you what sets our memory support services apart from other providers in Cutler Bay and Miami. Contact us today to schedule a personal appointment.

Skilled Nursing

What type of care does skilled nursing in Palm Terrace provide?

Skilled nursing offers residents comprehensive, around-the-clock, licensed care in private suites, including regular wellness evaluations. Whether the need is for more hands-on assistance with routine activities or rehabilitation services such as physical, speech or occupational therapies, skilled nursing provides a high level of clinical care to ensure each individual’s needs are met, and provides peace of mind for those who love them.

What are the residences like?

Each of our 74 skilled nursing residences are fully furnished. All studios are private, while the two-bedroom units share a bath. Each bathroom has an emergency pull cord to ensure immediate staff response. Every room has its own individually controlled heating and air conditioning. All utilities are provided, including basic cable and local telephone service.

What kind of amenities are included?

Residents enjoy three chef-prepared meals every day and constantly changing menus that offer variety for every palate. We also provide housekeeping, daily bed-making and personal laundry services. Skilled nursing residents living in Palm Terrace have access to shared common areas, including a TV room, library and lounge area, and a full calendar of social and recreational activities.

 

Let us show you what sets our skilled nursing services apart from other providers in Cutler Bay and Miami. Contact us today to schedule a personal appointment.

Our Mission, Vision and Values

We share our mission, vision and values with our sister communities.

Our collective mission is to enrich the life of each senior we serve.

Our vision is to be the trusted choice for seniors.

And our values are clear: We strive every day to be Collaborative, Accountable, Respectful, Ethical and Service-driven. That means we’ll do whatever we can to make a positive difference in the lives of all those we serve.

East Ridge at Cutler Bay CARES.

Discover why we say, “Revive. Relax. Rediscover.” Contact us today to schedule a personal appointment.

Contact Us Today!

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